Taste the Difference of Handcrafted Excellence
Learn Our Story
Learn about the remarkable women who preserved this beloved New Orleans tradition and thelegacy we continue today.
Christmas Orders are still open — Local delivery December 15–24 / Shipping deadline is the 17th (earlier the better to guarantee before Christmas delivery)
Due to the overwhelming support, we are extending our local delivery times: 9am - 9pm (for orders received by 5pm)
Indulge in Sweet Perfection: Handcrafted Pralines Inspired by Tradition and Love!
Premium handcrafted pralines inspired by tradition. Perfect for gifting, celebrations, or treating yourself to something special.
Make a lasting impression with holiday-branded praline boxes featuring your personalized messages and holiday ribbon colors.
Premium Quality
Secure Checkout
Fast Delivery
Learn about the remarkable women who preserved this beloved New Orleans tradition and thelegacy we continue today.
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Overview
Welcome to Fleur de Lista! We're happy you're here. "We," "us," and "our" refer to Fleur de Lista. By using our website, you agree to our terms and conditions.
Using our site or buying something means you accept our "Service" terms, including any additional policies linked on our site.
Please read these terms carefully before using our site. If you agree, feel free to use our services. If not, it's best not to use the site. These terms are our agreement with you and must be accepted to use our services.
We might add new features or tools to our shop, and they'll be covered by these terms too. We update these terms occasionally, so check back here for changes. Continuing to use the site after updates means you accept the new terms.
Our store is hosted on Shopify Inc., providing us with the e-commerce platform to sell our products and services to you.
Section 1 - Online store terms
When you agree to our Terms, you’re saying that you’re at least the age of majority in your area and can legally use this site. You also agree not to use our products for anything illegal or unauthorized, and you won’t bring any viruses or harmful code onto our site.
Breaking these Terms will mean an immediate end to your Services.
Section 2 - General conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content might move around unencrypted and might change to fit technical requirements, but credit card info is always encrypted.
Our agreement allows for no copying or reselling of any part of the Service or access to the Service without our permission.
Section 3 - Accuracy, completeness, and timeliness of information
We’re here to provide general information, but we can’t promise it’s always perfect or up to date. Relying solely on our site for decisions isn't advised, and any use of our site’s information is at your own risk.
Section 4 - Modifications to the service and prices
Prices and services can change without notice. We’re not liable if we change or stop a Service.
Section 5 - Products or services
Some items might only be available online and could have limited stock. We’ve tried our best to show our products accurately, but we can’t guarantee that your screen shows colors exactly as they are.
We can limit sales of our products to anyone, anywhere, any time. All product descriptions and prices can change without notice, and we can stop offering a product whenever we choose. If a product isn’t as described, your only option is to return it.
Section 6 - Accuracy of billing and account information
We can refuse any order you place with us. We might limit or cancel quantities bought per person, per order, or per household. If we change or cancel an order, we’ll try to tell you by contacting the info you gave us.
You agree to give current, complete, and accurate purchase and account info for all purchases at our store.
Section 7 - Optional tools
We might give you access to third-party tools that we don’t monitor or control. You use these tools at your own risk and discretion.
Section 8 - Third-party links
Some content, products, and services available via our Service may come from others. Third-party links on this site may take you to third-party websites not affiliated with us. We’re not responsible for their content or accuracy.
Section 9 - User comments, feedback, and other submissions
If you send us something, like a comment or feedback, without us asking for it, you agree we can use it without restrictions. We’re not required to keep any comments in confidence, pay for them, or respond to them.
We may remove content that we determine is offensive or inappropriate.
Section 10 - Personal information
Your submission of personal information is governed by our Privacy Policy.
Section 11 - Errors, inaccuracies, and omissions
Sometimes our site might have mistakes. We can change or update information and cancel orders if any information in the Service or on any related website is wrong at any time without prior notice.
Section 12 - Prohibited uses
We’ve listed some no-nos for using our site, like not using it for illegal purposes or to spread viruses.
You can always contact us for any return question at info@bestpralines.com.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Photos may be requested.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on food items or gift cards.
Refunds
We will notify you to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 3 business days have passed since we’ve approved your return, please contact us at info@bestpralines.com.
This Privacy Policy describes how www.bestpralines.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@bestpralines.com.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
| checkout_session_lookup | Used in connection with checkout. | 3w |
| checkout_session_token_<<token>> | Used in connection with checkout. | 3w |
| identity-state | Used in connection with customer authentication. | 24h |
| identity-state-<<token>> | Used in connection with customer authentication. | 24h |
| identity_customer_account_number | Used in connection with customer authentication. | 12w |
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
| customer_auth_provider | Shopify analytics. | session |
| customer_auth_session_created_at | Shopify analytics. | session |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
Last updated: 1/24/2024